It also allows you to play back recorded video to search alarm triggers. When motion detection alarm of your device is triggered, you can get an instant message notification or emails if you prefer from the Hik-Connect APP. Our new guide is for newer users to show them how to add Hik-Connect service with minimal downtime and fuss.
If you need further support, simply contact us or leave a message. HikVision recommends that you enable the UPnP function on both your router and device, or configure Port Forwarding manually in your router. Whilst now unnecessary it may still be required should you have other software or applications that require these services. Please be aware that the images used in our setup guide may not be the same as yours as the software or firmware is updated over time.
However, the information and settings required to setup Hik-Connect services are very similar across all supported products. Users need to upgrade your device s to the latest firmware that supports Hik-Connect Service. Contact us or visit HikVision directly to obtain the latest for your devices. Very straight forward- just visit the Hik-Connect web portal and register. If you cannot find your verification code simply check the code on the label printed on the Network Video Recorder or IP Camera.
This is handy if you have already installed your system. Suported Video Format. Sequence Display CH Number. PTZ Control. Digital PTZ Control. Hotpoint Control. Audio Group function.
Multi-layered Setup. Intuitive management. Event Notification. Graphical Alarm Fence. Event Management. Event Pop-up. Audio Alert. Playback and Backup. Local Playback Channel. Remote Playback Channel. Remote Backup. Smart Search. Footage Conversion. Health Check. Devices Status. Computer Status. Regular Report. Windows account sync. Other Functionality. Matrix Display. Thermal Camera support.
Access Control Systems. License Plate Recognition Systems. EagleEyes — Plus. EagleEyes — Lite. The blank screen yoou mention maybe because of the dvr going into reset state. Check the log and if you see a report with "Power On" it means that it tries to reboot. Apart from remote connection either from mobile or laptop have you tried local connection output to a TV screen. Has it worked well then? I use Eagle-Eye software with mobile and I used to do just a http connection from an IE , using the internal web server software of KPD , it worked but also I tried the VideoViewer which also worked BUT as I told you it is frequent that power reset happens so during that time the returned screen is blank with the Loading circle in it.
Posted February 13, Silasrayner 0. Posted March 3, Many thanks. Posted March 6, Create an account or sign in to comment You need to be a member in order to leave a comment Create an account Sign up for a new account in our community.
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